We Are Committed to Safeguarding Customer Information
In order to better service your transactions, we may ask you to provide us with certain information. We understand that you may be concerned about what we will do with such information – particularly any personal or financial information. We agree that you have a right to know how we will utilize the personal information that you and others provide to us.
Type of Information
Depending upon which of our services you are utilizing, the types of nonpublic personal information that we may collect include:
- Information we receive from you on applications, forms, questionnaires, etc.;
- Information about your transactions with us, or others; and
- Information from banks, mortgage companies, real estate agents, and other.
Use of Information
We request information from you for our own legitimate business purposes and not for the benefit of any nonaffiliated party. Therefore, we will not release your information to nonaffiliated parties except (1) as necessary for us to provide the product or service you have requested of us; or (2) as permitted by law. We may, however, store such information indefinitely, including the period after which any customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or customer analysis. We may also provide all of the types of nonpublic personal information listed above to others that may be involved in your transaction such as financial service providers, title insurers, property and casualty insurers, and trust and investment advisory companies, or companies involved in real estate services, such as appraisal companies, home warranty companies and escrow companies. Furthermore, we may also provide all the information we collect, as described above, to companies that provide marketing services on our behalf, or to other financial institutions with whom we have joint marketing agreements. We require that these third parties treat your private information with the same high degree of confidentiality that we do. We do not sell such information about current or former clients or their accounts to third parties.
Confidentiality and Security